Request InformationĬustomers may also submit a Request for Information about their case using this email request. except on state holidays and furlough days. Customer service representatives are available Monday through Friday from 8:00 a.m. Call 1-844-MYGADHS (1-84) if you need your IRN number or Client ID or if you have specific questions about your child support case. Would you like to receive an email when a payment is received on your account or be reminded of appointments? If so, please register for these Case Alert services on the Customer Online Services Portal. Your local library has a computer you can use if you do not have a home computer. The Portal gives you convenient access to your case 24 hours a day. The Customer Online Services Portal is an interactive Web site that empowers you, the customer, to give or obtain information about your case and find out about payments to your account. The app allows customers to make child support payments, review their payment history, view scheduled appointments and receive notifications and alerts on important information regarding their cases. Georgia is the first state to make a full-service child support mobile app available to its customers. Press 3 and you will be transferred to an Agent to speak with them about mobile app issues. Press 2 and you will be transferred to speak with an Agent to obtain current case information.

Your I ndividual Registration Number (IRN) for portal use.Court information including date and time.Press 1 and you will have immediate access to the following case information: Then you will have several options as follows: When you call - select Option 1 for DCSS. The Division of Child Support Services is excited to offer our customers a variety of self-service options available to you when you call our automated line: 1-844-MYGADHS (1-84). Press 3 for Outreach Services Get Help by Phone Press 1 to receive Automated Case Information, or The automated options are available at your convenience 24 hours a day, 7 days a week, 365 days a year without having to wait to speak to a child support agent.

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